General Terms

Mobility cards for businesses: Uno-X Firmakort and Uno-X Truckkort.

10.06.25

 

Note: Unofficial translation from Norwegian. If there is any inconsistency or ambiguity between the English version and the Norwegian version, the Norwegian version shall prevail.

1. General

These general terms and conditions apply to the use of Uno-X Company Card and Uno-X Truck Card (the Card) issued by Uno-X Mobility Norge AS (Card Issuer) to the customer.

 

The customer is the company whose account the Card is issued to (Account Holder). The Account Holder is responsible for persons who have been assigned the Card (Card Holder).

 

The Cards can be used at stations and any other points of sale that have an agreement with the Card Issuer regarding the use of the Card as a means of payment.

 

By using the Card, the Account Holder enters into a purchase agreement directly with Uno-X Mobility Norge AS for the goods and services delivered. The Card functions as an authorization for a merchant credit, and payment shall be made in accordance with the agreed billing cycle.

 

Uno-X Company Card is valid for the purchase of goods (the term goods hereinafter means charging services from Uno-X, petrol and diesel products and other products sold at stations) and services at all YX serviced stations, YX 7-Eleven stations, Uno-X self-service stations and Uno-X Truck stations in Norway. Uno-X Company Card is only accepted in Norway.

 

Uno-X Truck Card is valid for the purchase of goods (the term goods hereinafter means charging services from Uno-X, petrol and diesel products, oil, car supplies and car washes) at all YX serviced stations, Uno-X 7-Eleven stations, Uno-X self-service stations and Uno-X Truck stations in Norway. Uno-X Truck Card is also accepted at Uno-X Truck in Denmark, and Preem stations in Norway and Sweden.

 

In the event of a conflict between a provision in these general terms and conditions and the application form, the general terms and conditions shall prevail over the application form.

 

2. Application and credit rating

The Account Holder must submit a card application form to the Card Issuer. The person signing the application gives permission for additional information to be collected for processing the application, including credit information. All card applications are subject to a credit assessment. Checks will be made against credit reference agencies, publicly available sources and sources stated in the application form. The Card Issuer may reject the application without having to justify the rejection.

 

The Card Issuer may require the Account Holder to provide and maintain security to the Card Issuer for credit granted under this agreement. The Card Issuer may ask the Account Holder to increase the amount covered by the security, or to provide additional security if the Card Issuer, in its sole discretion, considers this necessary as a guarantee for the Account Holder's current or future payments to the Card Issuer.

 

3. Acceptance of agreement terms

By applying for and using the Card, the Account Holder accepts the terms set out in the agreement and the general conditions for use of the Card. The Account Holder is obliged to thoroughly familiarize himself with the applicable terms and conditions for the Card, and to follow the instructions that apply when using the Card. It is the Account Holder's responsibility to keep the Card Holder informed of the terms and conditions that apply to the use of the Card, and to ensure that the Card Holder acts in accordance with the Account Holder's obligations under this agreement.

 

4. Electronic communications

The Account Holder agrees that electronic communication may be used to provide information and messages and that agreements may be entered into using electronic media. Display on screen, e-mail and mobile text are equivalent to communication by post.

 

5. Dispatch of payment card and personal code

If the application is approved, the Card will be sent to the Account Holder. The Card must be signed by the Account Holder/Card Holder immediately upon receipt. The Card will, at the Account Holder's option, be embossed with either the name of the Card Holder or the registration number of a vehicle, as well as any other identification that the Account Holder requests and that is approved by the Card Issuer. At the Account Holder's request, the Card Issuer may, at its sole discretion, issue cards that are neither driver cards nor vehicle cards.

 

The Card is the property of the Card Issuer, but the Account Holder has the right to use it as long as it is used in accordance with the stipulated terms. The Card must be stored in the same secure manner as other valuable documents.

 

The Account Holder is assigned a personal PIN code that must be used together with the Card. The Card and the code must be stored separately. In addition, the code must not be used under such conditions that others can easily see it. The code should be remembered. If the code is written down, it must be done in such a way that others other than the Account Holder/Card Holder cannot understand what the digits refer to.

 

In cases where the payment terminal is out of service, or the Card is unreadable in the card reader, the Card can be used manually. When handling the Card in this way manually, the Account Holder/Card Holder must present a valid government-issued ID and sign a completed sales note as approval of the charge.

 

6. Credit and purchase limits

The Account Holder disposes of the Card within agreed amount and credit limits, for example per charge and/or per time period (day, week, month). Limits related to one or more goods may also apply. These limits are set and may be changed at any time at the Card Issuer's sole discretion. The Card Issuer may, upon request, state which purchase and amount limits apply.

 

The Account Holder agrees that the Card cannot be used to pay for tobacco products and bets on games (the term includes all forms of games). The Card Issuer determines which categories of goods can be purchased with the Card, and may at any time without notice expand or reduce the scope of goods offered using the Card. Issuance of the Card to the Account Holder does not give the Account Holder any right to receive goods.

 

It is the Account Holder's responsibility to keep the Card Holder informed of any amount or product limitations. If the purchase and amount limits as mentioned above are exceeded, the Card Issuer reserves the right to terminate this agreement, revoke the Card or charge a fee. If a Card is suspended for any reason and subsequently reactivated, the Account Holder may be subject to a fee upon request for such reactivation.

 

7. Marketing

The Account Holder agrees that disclosure of information may occur to another company in Uno-X Mobility AS, with the purpose of offering and marketing products and services to the Account Holder.

 

8. Notification regarding suspicion/loss

The Account Holder/Card Holder must notify the Card Issuer without undue delay after the Account Holder/Card Holder has become or should have become aware of or suspects that the Card has been lost or that an unauthorized person has become aware of the personal code. The same applies in situations where there is reason to believe that the Card may have been copied (skimming). Examples include cases where there has been a break-in to the Account Holder/Cardholder's vehicle, premises, etc.

 

Reports of suspicion/loss/duplication can be made by telephone at 22 12 42 12 or to the email address: bridlet@unox.no. If such a report is made and the Card is found, the Card must be cut in half. Blocking the Card and issuing a replacement card will be free of charge.

 

9. Debit of account

A debit has occurred when a card transaction has been approved by the Account Holder/Cardholder and accepted by the payment system. The card transaction cannot be stopped or revoked after this time.

 

10. Discounts

The Card Issuer reserves the right to change and differentiate the discount provided for purchases using the Card. No discount is obtained for purchases using the Card abroad.

 

11. Price, invoicing and payment

When purchasing goods, the Account Holder shall be invoiced at the current prices. The Card Issuer may, at its discretion, add a fee or surcharge to the price of the goods when using the Card.

 

Use of the Card means that the Account Holder receives a merchant credit from Uno-X Mobility Norge AS for the goods and services purchased. The Account Holder is liable for payment in accordance with the invoice received.

 

Use of the Card is charged with interest and fees at the rates applicable at any time. An additional administration fee of 1.5% is charged when using the card outside Norway.

 

The Account Holder will be invoiced for goods purchased in Norwegian kroner (NOK). Purchases in foreign currency will be converted to NOK using the current exchange rate with a surcharge of 1%.

 

The Account Holder has 30 days net credit time from the time the card transaction takes place, cf. section 9. The Account Holder receives an invoice once a month for registered use during the period, with the total outstanding amount. The Account Holder is obliged to pay the invoice no later than the due date. The Card Issuer reserves the right to charge an invoice fee.

 

In the event of late payment, a late payment interest of currently 15.00% p.a. Accrued late payment interest may be included on the next invoice.

 

If the Account Holder is incorrectly charged for purchases due to the merchant's error, the Card Issuer must be notified in writing by the Account Holder without undue delay. The Account Holder may not exercise the right of retention or make a set-off against claims arising from the use of the Card unless the Account Holder's counterclaim has been acknowledged in writing by the Card Issuer or has been legally settled by settlement or judgment.

 

Disputed invoices must be paid in full by the Account Holder when due. If the parties later agree that such an invoice must be corrected by a specific amount, the Card Issuer shall immediately issue a credit note and repay this amount, or set it off against any amounts that the Account Holder already owes the Card Issuer. Any objections to an invoice must be made within 30 days of the invoice date. Claims will be forfeited if notification is not made within the deadline.

 

The Card Issuer has the right at any time and at its sole discretion to change the payment method or payment deadline and to change or withdraw any credit that has been granted to the Account Holder. If credit is withdrawn, all amounts owed by the Account Holder shall be paid to the Card Issuer immediately, regardless of whether the amount has already been invoiced or not, and regardless of any other legal remedies that the Card Issuer may have at its disposal.

 

12. Default on payment obligations

In the event of non-payment, the agreement shall be considered broken and the account and the Card will be blocked for further use. If the Account Holder has failed to pay when due and/or there is a clear risk of default on payment terms due to impaired payment capacity, the entire outstanding balance is considered past due. Upon full payment, the Card and credit conditions may be considered reopened. Unpaid purchases may be handed over to a collection agency for collection in the event of default. A reminder fee is charged in accordance with the Debt Collection Act of 13 May 1988 No. 26.

 

The Account Holder agrees that outstanding claims, including interest and extrajudicial collection costs, may be collected without legal action pursuant to Section 7-2 letter f of the Enforcement Act.

 

13. The Card's validity period Renewal

The Card is issued for a specific validity period. Before the expiry date, the Card Issuer will issue a new card, unless the Account Holder's right of disposal has been terminated.

 

14. Liability

The Account Holder is liable for all purchases made with the Card.

 

The Account Holder is liable for losses resulting from the Cardholder's and others' improper use of the Card. The Financial Agreements and Financial Transactions Act of 25.06.1999 no. 46, sections 35-36 and section 37 do not apply.

 

However, the Account Holder is not liable for others' improper use that occurs after the Card Issuer has been notified that the Card or code has been lost or other suspicion of misuse has been uncovered. The Account Holder is nevertheless liable if the Account Holder/Cardholder has intentionally or grossly negligently enabled the use.

 

The Card Issuer's liability under this agreement for claims related to goods purchased with the Card is limited to the purchase price of such goods. The Card Issuer is not liable for loss of profit, or for any consequential or indirect losses or damages that the Account Holder incurs as a result of a claim.

 

15. Complaints

If the Account Holder disputes liability for a charge under the liability rules in section 14 above, the Account Holder must complain without undue delay after the Account Holder/Cardholder became or should have become aware of the matter and no later than 30 days after the invoice date, cf. section 11.

 

If the Account Holder/Cardholder suspects that he has been subjected to a criminal act in connection with the charge, the Card Issuer may require the Account Holder/Cardholder to report the matter to the police.

 

The Account Holder/Cardholder shall provide the Card Issuer with a written statement of the circumstances surrounding any loss situation.

 

16. Change of conditions etc.

The Account Holder accepts that the Card Issuer may unilaterally change the applicable terms and conditions with one month's written notice. However, prices and purchase and amount restrictions may be changed with immediate effect.

 

Notification may be given in a separate letter or as text on the invoice, or as a separate attachment to the invoice, or by making new terms and conditions available on the Card Issuer's website at www.unox.no. The Account Holder is obliged to familiarise himself with the Card Issuer's terms and conditions in force at any time.

 

In the event of a change in the information provided, the Account Holder must notify the Card Issuer as soon as possible. Notification of a change in company name, organization number or company form must be accompanied by public documentation from the Brønnøysund Registers (company certificate).

 

17. Processing of personal data

The processing of personal data registered in connection with the use of the Card is subject to confidentiality and the rules in the Personal Data Act with GDPR. The Account Holder and in some cases the Cardholder are considered data subjects, and may request information about what is registered about them and for what purposes the information is used. Disclosure to third parties may only occur when necessary to safeguard the Account Holder's or Card Issuer's rights and obligations in the contractual relationship. The Card Issuer may use assistants (data processors) who are given access to information that is necessary for the execution of assignments for the Card Issuer in connection with the services provided under this agreement.

 

Personal data as mentioned above will be used for several different purposes, including:
administration of the customer relationship, fulfillment of the Card Issuer's rights and obligations towards the Account Holder and third parties, and statutory authority requirements.

 

Furthermore, the personal data may be used to follow up the customer relationship in the best possible way, including providing information about and marketing products and services offered by the Card Issuer. Such follow-up shall always comply with the provisions of the Marketing Act, and marketing shall only take place to existing customers and concern such products that are considered to be equivalent to the services offered under this agreement.

 

Further information about how personal data is processed by Uno-X Mobility Norge AS in connection with the customer relationship can be found at unox.no/vilkar-og-bettingler.

 

18. Termination

Either party may terminate the Agreement at any time by giving not less than four (4) weeks written notice to the other party. The Account Holder is obliged to ensure that all Cards are returned/shredded upon any form of termination.

 

The Card Issuer has the right to terminate this Agreement with immediate effect by giving notice to the Account Holder in the following cases:

 

(a) in the event of a significant delay in payment by the Account Holder

(b) if the Account Holder exceeds the purchase and amount limits

(c) if the Account Holder fails to provide or maintain sufficient security

(d) if fraud or misuse of the Card is suspected, or if such fraud or misuse is discovered

(e) if the Account Holder is subject to debt negotiations, bankruptcy proceedings, administration, composition negotiations, bankruptcy or liquidation

(f) if the Card Issuer carries out and/or obtains a credit review or assessment of the Account Holder which, in the Card Issuer's sole discretion, is unsatisfactory

(g) if the Card Issuer determines in its sole discretion that there are objective reasons to conclude that the Account Holder's financial situation has become or is likely to become impaired or unsatisfactory

(f) if the Account Holder materially breaches the terms of this Agreement the agreement
(i) if the Account Holder transfers the agreement without the Card Issuer's consent or in the event of changes in the Account Holder's ownership structure


19. Assignment

The Card Issuer's rights and obligations under this agreement may be transferred to a third party. The Account Holder may not transfer his rights and obligations under this agreement to others.

 

20. Termination of the agreement

Upon termination of the account and/or agreement, the Account Holder shall immediately return or destroy the Card. The Card will be blocked for further use.

 

If the Card Holder's right to use the Card is revoked, the Account Holder shall assist in ensuring that the Card is returned/destroyed or in some other way contribute to ensuring that the Card cannot be used.

 

21. Contact information

All information and notifications under this agreement must be communicated in writing to Uno-X customer support either by letter to Uno-X Mobility Norge AS, P.O. Box 6470 Etterstad, 0605 Oslo or by email to business@unox.no.

 

22. Disputes

The parties agree that Oslo District Court is the proper venue.